Ardmore - Restaurant Manager - Chili's

Maggiano's•Ardmore, OK

About The Position

Chili's Restaurant Managers lead teams to deliver an excellent Guest experience while achieving business results and maintaining operational and quality standards. They build relationships with Team Members and Guests, foster communication and teamwork, and bring Chili's culture and Cultural Beliefs to life. Managers guide high-energy shifts, support the restaurant's financial responsibilities, and help create a fun, hospitality-focused workplace.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships in the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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