Restaurant Manager - Eataly West Palm
About The Position
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) with the day-to-day operations of Eataly’s full-service restaurants. The position reports to the Restaurant AGM and oversees front-of-house staff, including servers, bartenders, food runners, hosts, bussers, and barbacks. The manager supports employee hiring, assignment, training, evaluation, and termination; handles employee and guest incidents; upholds service and safety standards; oversees front-of-house food and beverage needs and intake orders; monitors financial information; and coordinates restaurant activities and special events with dining room and bar personnel.
Requirements
- At least 2 years of experience leading or managing a front-of-house restaurant team.
- Understanding of steps of service.
- Outstanding communication, leadership, and problem-solving skills.
- Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds.
- Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Nice To Haves
- Bachelor’s or Associate’s degree in Restaurant Management or Hospitality.
- Knowledge of Italian cuisine and beverages.
- Food Handler’s License.
Responsibilities
- Assist the Restaurant AGM with day-to-day restaurant operations.
- Oversee front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks.
- Support the Restaurant AGM with hiring, assigning, training, evaluating, and terminating employees.
- Document, investigate, escalate, and resolve employee and guest incidents.
- Ensure exceptional service standards are consistently met and activities are carried out effectively.
- Inspect dining room and storage areas for compliance with health and safety regulations.
- Estimate front-of-house food and beverage needs and supervise intake orders to ensure specifications are met.
- Review sales, inventory, costs, and other financial information to monitor the budget.
- Meet with dining room and bar personnel to plan restaurant activities and special events and share information.
- Perform other duties as required or assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid time off.
- Paid parental leave.
- 401(k) with match or RRSP.
- Bonus program.
- Free family meal daily.
- Discounts at Eataly.
- Classes on products and Italian cuisine.
- Referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
