Restaurant Manager - Eataly West Palm

Eataly North America • West Palm Beach, FL

2d • Onsite

About The Position

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) with day-to-day operations of Eataly’s full-service restaurants. The role reports to the Restaurant AGM and oversees front-of-house staff, including servers, bartenders, food runners, hosts, bussers, and barbacks. The manager supports staffing and employee management, maintains service standards and regulatory compliance, oversees front-of-house food and beverage needs, reviews financial information, and coordinates restaurant activities and special events.

Requirements

• At least 2 years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership, and problem-solving skills.
• Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.

Nice To Haves

• Bachelor’s or Associate’s degree in Restaurant Management or Hospitality.
• Knowledge of Italian cuisine and beverages.
• Food Handler’s License.

Responsibilities

• Assist the Restaurant AGM with day-to-day operations of the full-service restaurants.
• Oversee front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks.
• Support the Restaurant AGM with hiring, assigning, training, evaluating, and terminating employees.
• Document, investigate, escalate, and resolve employee and guest incidents.
• Ensure exceptional service standards are consistently met and activities are carried out effectively.
• Inspect dining room and storage areas for compliance with health and safety regulations.
• Estimate front-of-house food and beverage needs and supervise intake orders to ensure specifications.
• Review financial information, including sales, inventory, and costs, to monitor the budget.
• Meet with dining room and bar personnel to plan restaurant activities and special events and share information.
• Perform other duties as required or assigned.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Paid parental leave
• 401(k) with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed