Restaurant Manager - Circular

Hershey Entertainment & Resorts CareersHershey, PA
Onsite

About The Position

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This position is responsible for overseeing the management and administration of food and beverage operations of all meal periods in the Circular to include breakfast, lunch, Sunday brunch, and dinner in a Forbes rated restaurant.

Requirements

  • 18 years of age or older.
  • Completion of high school or GED
  • Minimum of 5 years of related experience.
  • Industry Experience - Food & Beverage
  • Minimum of 4 years supervisory experience.
  • Post-Employment - Certifications in ServSafe Allergen, ServSafe Manager, and RAMP.
  • Proficient working with details on a daily basis for prolonged periods of time.
  • Experience working in fine dining preferred
  • Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.
  • Thorough and demonstrable knowledge of Food & Beverage service.
  • Highly proficient in computer programs and systems utilized by the company and shows the ability to adapt, learn and become proficient in new computer systems, software and technology.
  • Ability to interact in a welcoming and approachable manner with all guests and team members.
  • Communicate effectively to ensure a supportive and inclusive team of professionals.
  • Must embody Hershey Entertainment & Resorts core values (Devoted to the Legacy , Selfless Spirit of Service, Team Focused, Respectful of Others)

Responsibilities

  • Interview, hire, schedule, train and motivate restaurant staff.
  • Ensure that all pre and post service line ups are executed daily and that monthly department meetings are held for all employees.
  • Forecast covers, revenue and expenses for all meal periods and control wage and supply costs.
  • Provide hands-on leadership on the floor, monitoring service, guest satisfaction, and correct flow of service in the restaurant.
  • Complete payroll information and monitor labor reports.
  • Maintain safety, health and sanitation standards, and integrity of all food products on all buffets.
  • Oversee dining reservations, cashiers and hosts, open table configuration, and ensure maximum capacity for all meal periods.
  • Oversee Circular wine and mixology program, including making recommendations to Beverage Manager of wines for the Circular wine list.
  • Maintain inventory on Uptown Network iPad system.
  • Perform other duties as assigned.

Benefits

  • FREE admission to Hersheypark
  • discounts
  • Medical coverage beginning the first day of the next month after you begin working
  • Dental coverage beginning the first day of the next month after you begin working
  • Vision coverage beginning the first day of the next month after you begin working
  • 401K Contribution
  • paid time off
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