Dunkin Restaurant Manager
Dunkin' Donuts•Johnson City, TN
•Onsite
About The Position
Join Our Team as a Dunkin' Store Manager! Are you ready to lead and inspire a team in a dynamic and beloved brand? Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of the daily operations of our bustling store. This role is more than just management; it's about creating a positive atmosphere, ensuring high standards, and building community connections. If you're passionate about leadership, customer satisfaction, and love the energy of a fast-paced environment, this is the role for you!
Requirements
- Must be 21+ years old
- Desired, but not required 2+ years in a food service/retail environment
- Valid driver's license and access to a vehicle with insurance.
- Ability to pass a background check and drug test.
- Flexibility to work various shifts as needed.
- Strong interpersonal and leadership skills
- Judgment, tact, and diplomacy to effectively resolve conflicts
- Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis
Responsibilities
- Guide and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
- Participate in local activities to enhance our image and connect with the community.
- Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
- Conduct annual reviews and manage store performance, maintaining a high level of customer service and employee morale.
- Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
- Engage with guests, manage feedback, and ensure an outstanding customer experience.
- Cultivate a strong team through training, development, and performance assessments.
- Monitor and enhance store performance, ensuring top-notch service and compliance with health and safety standards.
- Manage inventory, orders, and the introduction of new products and promotions.
- Handle cash management, budgeting, and scheduling to optimize store operations.
- Ensure the store, including all equipment and areas, is well-maintained and presentable.
- Achieve high scores on inspections and audits, adhering to all federal, state, and local labor laws.
- Other duties as assigned
Benefits
- Weekly Pay
- Paid Time Off
- Career Advancement
- 401(k) with 6% Match
- medical, vision, and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
