Dunkin Assistant Manager

Dunkin' Donuts•Johnson City, TN

10h•Onsite

About The Position

Join Our Team as an Assistant Manager at Dunkin'! Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting. Why You'll Love This Role: Grow as a leader by coaching and inspiring a team dedicated to excellence. Play a crucial role in recruiting and training new team members, shaping the future of our restaurant. Be a role model for exceptional guest service, ensuring every customer leaves with a smile. Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales. Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles.

Requirements

Clear verbal and written communication skills (English).
Experience in restaurant, retail, or a supervisory role.
At least 21 years of age with a high school diploma (or equivalent).
Valid driver's license and access to a vehicle with insurance.
Ability to pass a background check and drug test.
Flexibility to work various shifts as needed.

Responsibilities

Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
Oversee sales initiatives, labor, and food costs, contributing to the restaurant’s profitability.
Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
Other duties as assigned