Restaurant Manager

BBQ Holdings, Inc.•Peoria, AZ

16h

About The Position

The Restaurant Manager oversees and manages the restaurant’s daily operations. The role includes ensuring food preparation and restaurant practices comply with health, safety, food-handling, hygiene, and alcoholic beverage regulations; maintaining customer satisfaction; and addressing customer complaints courteously. The manager estimates food and beverage costs, manages inventory and purchasing, and collaborates with chefs on menus. They also maintain sales and cash-receipt records, prepare operational reports and other documentation requested by the regional manager, and oversee restaurant and equipment inspections, repairs, and maintenance. Other duties may be assigned.

Requirements

High school diploma or equivalent required.
Previous restaurant experience required.
Strong supervisory and leadership skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time management skills.
Excellent organizational skills and attention to detail.
Familiarity with food-handling, safety, and other restaurant guidelines.
Proficiency with Microsoft Office Suite or related software.
Flexibility to work a minimum of 50 hours per week, with possible additional hours or adjustments based on company and business needs.

Nice To Haves

Management experience preferred.

Responsibilities

Oversee food preparation and ensure compliance with health, safety, food-handling, and hygiene standards.
Ensure customer satisfaction with all aspects of the restaurant and dining experience.
Handle customer complaints and resolve issues diplomatically and courteously.
Ensure compliance with alcoholic beverage regulations.
Estimate food and beverage costs.
Manage inventory and purchase food and supplies.
Conduct daily inspections of the restaurant and equipment to ensure compliance with health, safety, food-handling, and hygiene standards.
Evaluate restaurant equipment periodically and schedule repairs, maintenance, or service.
Collaborate with chefs to develop menus.
Maintain sales records and track cash receipts.
Prepare and submit operations reports and other documentation requested by the regional manager.
Perform other duties as assigned.