Marlin Bar Restaurant Manager

Tommy Bahama•San Diego, CA

1d•$70,304 - $95,000•Onsite

About The Position

The Marlin Bar Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards. This role involves creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth. The manager will develop and implement strategies to increase qualified applicants, thoughtfully hire, develop, and mentor the team, and maintain appropriate staff levels. Minimizing employee turnover rates through effective hiring, orientation, clear performance expectations, training, coaching, and constructive feedback is crucial. The role also includes facilitating company learning/training programs, cultivating open dialogue, practicing proactive performance management, and assisting employees with career development strategies. Managing individual restaurant expenses, ensuring budgetary compliance, and ensuring consistent execution of Company policies and procedures are key responsibilities. Streamlining processes, managing payroll hours, and incorporating applicable safety programs are also part of the role. The manager will proactively seek out marketing opportunities within the community to increase brand awareness and restaurant brand exposure, communicating the Tommy Bahama lifestyle through brand execution. Ensuring employee appearance reflects the brand image and managing the upkeep of the kitchen, bar, and exterior in partnership with other managers is required. Embracing, articulating, and reflecting the Tommy Bahama Culture and Values, and influencing the team to do the same is essential. Co-managing team meetings with Retail as needed to ensure consistent communication and execution between teams, and partnering with Retail to leverage the relationship for marketing and sales events, as well as other joint projects, is expected. The manager will also partner with Retail on personnel and operational issues, and on shared expenses. Being receptive to feedback and coaching, possessing complete knowledge and enforcement of all food and beverage menus, and all Hospitality Standards are required. The ability to interact with guests and cultivate authentic relationships in the community, practice proper cash handling and point-of-sale system operation, and be proficient in food handling, safety, and sanitation guidelines are also necessary. Other duties as assigned.

Requirements

High School diploma or GED required.
Must be 18 years of age or older.
Generally, 3 years of Restaurant Management/Leadership experience.
Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays.
Basic math skills.
Computer (Microsoft Office) skills.

Nice To Haves

Familiarity with Open Table reservation systems preferred.

Responsibilities

Ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards.
Create a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.
Develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting.
Thoughtfully hire, develop, and mentor the team.
Maintain appropriate staff levels.
Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
In partnership with the Regional Manager, assist employees with career development strategies to improve employee retention and build bench strength.
Manage individual restaurant expenses ensuring budgetary compliance.
Ensure consistent execution of Company policies and procedures.
Develop/streamline Marlin Bar processes in partnership with the Regional Manager.
Manage payroll hours to budgeted payroll percentage.
Incorporate and administer applicable safety programs for the Marlin Bar, employees, and guests.
Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure.
Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Store Manager, Retail District and Regional Manager, and Restaurant/Marlin Bar Regional Manager.
Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture.
Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
Commit to maintain the culture through the evolution of the business.
Co-manage team meetings with Retail as needed. Ensure restaurant programs and retail programs are consistently communicated and executed between teams.
Partner with Retail to leverage the retail/bar relationship for marketing and sales events, as well as other joint projects to the benefit of the business and Company.
Partner with Retail on personnel and operational issues that may, from time to time, involve both sides of the Marlin Bar business.
Partner with Retail Store Manager on all expenses that are shared with restaurants.
Be receptive to feedback and coaching.
Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
Possess complete knowledge, application, and enforcement of all Hospitality Standards.
Ability to interact with the guest and cultivate authentic relationships in the community.
Practice proper cash handling and proper operation of the point-of-sale system.
Be proficient in food handling, safety and sanitation guidelines.
Other duties as assigned.