Restaurant Manager - Chili's Middletown, DE

Maggiano's•Middletown, DE

About The Position

Chili's Restaurant Managers lead restaurant teams in a high-energy environment, building strong connections with Team Members and Guests while delivering hospitality and business results. They guide the team through shifts, ensure Guest expectations are exceeded, and help meet the restaurant's financial responsibilities. Managers promote a fun, teamwork-oriented culture and communicate and embody Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, reflect on personal responsibility, and demonstrate vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships in the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
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