FOH - Management - Restaurant Manager
About The Position
Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow. As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members. Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.
Requirements
- 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred.
- Effective communicator in English, both orally and in writing.
- Agility to interpret and analyse financial statements.
- Team player, collaborative and attentive.
- Excellent guest service and people skills.
- Self-motivated, organized, and able to multitask effectively.
- Licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations.
- Must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit).
Responsibilities
- Prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved.
- Assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment.
- Develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
- Work with the General Manager to attract, hire, onboard and retain the best hourly talent.
- Work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
- Help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations.
- Demonstrate a strong commitment to guest satisfaction and Denny's Core Values when interacting with others.
- Perform other duties as required or assigned.
Benefits
- Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
- Flexible hours
- Employee and Family Assistance Program (counselling, wellness services, etc.)
- Medical insurance for full-time employees
- Dental insurance for full-time employees
- Life insurance for full-time employees
- Meal discounts
- Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
- Competitive wages
- Competitive bonus program for managers
- RRSP matching for salary managers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
