FOH Restaurant Manager

Brigantine Restaurants•San Diego, CA

23h•Onsite

About The Position

Family-owned and operated in San Diego for over 50 years, The Brigantine Restaurants attribute their success and longevity to their outstanding employees and managers. They pride themselves on a culture built on a team approach and guest-centered focus, encouraging open communication, and thriving on the level of partnership this affords in each of their successful restaurants. Together they work towards their Mission Statement: Every Guest Leaves Happy! It is their goal to create an environment where guests feel at home and team members thrive. The Brigantine, Inc. currently has over 20 restaurants across multiple concepts throughout San Diego County. They are always anxious to hear from talented individuals. The career path is driven by the individual's own goals, and the company is prepared to give them all the tools needed to take them to any level of leadership they desire!

Requirements

A minimum of 2 years current experience in a high volume, full-service restaurant.
A passion for hospitality & commitment to guest service!
Honesty, integrity, & professionalism.
An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
Strong coaching skills with a proven ability to motivate & develop team members.
A strong desire to continue developing themselves.
Organizational skills and ability to adapt quickly to any situation.
Knowledge of systems, methods, & practices that contribute to extraordinary guest experiences.
A flexible schedule - able to work a combination of days, nights, weekends & holidays.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations.
Organize and supervise shifts.
Ensures customer satisfaction with all aspects of the restaurant and dining experience.
Handles customer complaints, resolving issues in an efficient and hospitable manner.
Hires & trains FOH restaurant staff.
Train new and current employees on proper guest service and hospitality.
Appraise staff performance and provide feedback to improve productivity.
Ensure compliance with sanitation and safety regulations.
Ensures compliance with alcoholic beverage regulations.
Contributes to controlling costs via labor, food, and beverage cost controls.
Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards.
Organizes and oversees employee schedules.
Maintains & ensures accurate daily payroll and financial information.
Performs other duties as assigned.