Restaurant Manager - New Haven

Sally’s Apizza • New Haven, CT

2d • Onsite

About The Position

Sally's Apizza, a renowned New Haven Style Apizza establishment since 1938, is expanding nationwide and seeking an experienced and responsible Restaurant Manager. This role supports the General Manager and requires an energetic, personable, and engaging individual with a strong understanding of hospitality and technical restaurant operations. The ideal candidate will be comfortable in a high-volume setting, willing to be hands-on, and possess a flexible schedule. Sally's offers coaching, training, and internal promotion opportunities, providing a clear path for career advancement within the company.

Requirements

• A minimum of 2 years of proven success in a restaurant setting
• ServeSafe Certified
• Basic understanding of the Microsoft suite of programs
• Must be able to work on your feet for up to 10 hours at a time
• Must be able to lift at least 50 lbs.

Nice To Haves

• Previous restaurant management experience preferred but not required
• Brink POS (preferred)
• English, Basic Spanish (preferred but not required)

Responsibilities

• Conduct the day-to-day restaurant operations according to company standards and policies.
• Directly responsible for managing and supervising front and back-of-house employees as well as engaging and providing hospitality for guests.
• Fully understand and embody the Sally’s Apizza culture and historical evolution of the brand.
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork.
• Adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
• Help to solve all guest-related issues.
• Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service.
• Conduct daily pre-shift meetings with the hourly staff.
• Perform end-of-shift closing duties to company standards.
• Communicate operational updates to the General Manager.
• Interview and hire new hourly line staff.
• Administer progressive discipline to hourly line staff when necessary.
• Monitor staff performance and actively participate in staff performance reviews.
• Assist with the opening and closing of the restaurant when necessary.

Benefits

• Dental Insurance
• Employee discount
• Health Insurance
• Short-term Disability
• Long-Term Disability
• Group Life
• Sick Time & Vacation Time or Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees