Servers - New Haven

Sally’s Apizza•New Haven, CT

1d•Onsite

About The Position

Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding its locations and corporate team nationwide. Famous for its distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. They hand-craft authentic pizza in custom-designed ovens, using the original recipes, with a commitment to sharing exceptional pizza with all. As a server, you will work directly with guests to provide an amazing dining experience, offering outstanding hospitality for every occasion, and assisting guests in their menu selection by communicating new items, sizing, etc. Sally's offers coaching, training, and promotion within, providing a path to pursue future career goals.

Requirements

English language proficiency
Strong customer service skills
Knowledge of the menu
Knowledge of POS systems
Ability to communicate basic food preparation
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Handling cash accurately.
Processing credit cards.
Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Builds on things that are already working well within the brand.
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
Actively seek to build trust with colleagues and guests.

Nice To Haves

Basic Spanish

Responsibilities

Greet guests warmly upon arrival and guide them through the dining experience ensuring to follow the Sally’s Steps of Service.
Provide outstanding service to our guests.
Present menu to guests and provide detailed information about portions, ingredients, and potential food allergies.
Make menu suggestions and inform guests about new menu items.
Take accurate food and drink orders using a POS ordering software.
Serve food and drink items.
Check in with guests regularly to ensure their needs are met, and to provide any additional items.
Process payments accurately and efficiently, including handling cash and credit card transactions.
Comply with all food and beverage regulations, including verifying the identification and age requirements of customers.
Stay focused and nurture an excellent guest experience.
Maintain clean, sanitary, and organized dining area, including setting and resetting tables.
Assist in maintaining a clean and sanitary workplace.
Complete any and all side work assigned in a timely manner.