Restaurant Manager

Raising Cane's•Oak Lawn, IL
•$21 - $22

About The Position

The Restaurant Manager supports the Restaurant Leader with day-to-day restaurant operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures that operations meet company standards across all restaurant zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The manager enforces company policies and operational and safety standards, directs crewmembers, provides exemplary customer service, and uses tools, forms, and logs to document shift execution and take corrective action when needed. The role also includes authorizing employee functions requiring manager approval, recognizing and rewarding crewmembers, maintaining restaurant cleanliness and facility condition, and completing other duties as assigned. The work environment includes a fast-paced kitchen and customer interaction, as well as work both indoors and outdoors in varied temperatures. The position involves working with food products, common allergens, industrial equipment, and commercial cleaning products, and requires physical exertion such as walking, standing, lifting, and bending. Managers must be able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.

Requirements

  • At least 1 year of restaurant or retail management experience.
  • Must be at least 18 years old.
  • Detail-oriented and organized, with the ability to manage multiple changing priorities.
  • Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
  • Able to recognize problems, set goals, execute plans, and solve problems.
  • Knowledge and skills in staffing, scheduling, people management, and cost management.
  • Proficient with Microsoft Office, including Excel, Word, and Outlook, and able to learn and adapt to new systems quickly.
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
  • Must complete all required Raising Cane’s company training programs.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure restaurant operations meet Raising Cane’s standards in all zones during a shift.
  • Act as manager on duty and open and close the restaurant.
  • Manage cash handling and ensure accountability.
  • Enforce Raising Cane’s policies and standards.
  • Execute shift management in accordance with operational and safety standards.
  • Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
  • Direct crewmembers during a shift.
  • Provide exemplary customer service.
  • Use the reward and recognition program for restaurant crewmembers.
  • Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
  • Ensure restaurant cleanliness and that the facility is in good working order.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, vision, and pharmacy benefits.
  • Dependent care and healthcare flexible spending accounts.
  • Company-provided life and disability insurance.
  • Hospital indemnity, accident, and critical illness coverage.
  • 401(k) with employer match for employees age 21 and older.
  • Access to financial advisors for budget and retirement planning.
  • One Pass Gym Membership Program.
  • Tuition reimbursement.
  • Crewmember Assistance Program.
  • Pet insurance.
  • Weekly pay, except in some states where pay is bi-weekly.
  • Competitive pay plus monthly bonus.
  • Paid time off and sick time.
  • Eight paid holidays a year.
  • Early closure for company events.
  • Casual work attire.
  • Perkspot employee discount programs.
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