Solfina Bar & Terrace Restaurant Manager

Pyramid Global Hospitality•Naples, FL

13d•Onsite

About The Position

The Restaurant Manager is responsible for the day-to-day leadership and execution of service operations at Solfina Bar & Terrace. Reporting directly to the General Manager, this position leads daily front-of-house operations, supervises service teams, and ensures exceptional guest experiences across all dining, lounge, terrace, and bar environments. The Restaurant Manager serves as a highly visible leader responsible for maintaining service excellence, supporting revenue growth, developing team members, and creating memorable guest experiences.

Requirements

Minimum 3 years of restaurant management experience.
Upscale restaurant, resort, lounge, or nightlife experience preferred.
Strong understanding of food, beverage, and service operations.
Strong leadership and coaching abilities.
Excellent communication and guest service skills.
Knowledge of cocktails, wine, spirits, and upscale dining service.
Ability to lead effectively in a high-volume environment.
Strong organizational and problem-solving skills.

Responsibilities

Lead daily service periods and ensure exceptional hospitality standards.
Maintain active floor presence throughout meal periods and evening operations.
Engage with guests to build relationships and encourage repeat visitation.
Resolve guest concerns promptly and professionally.
Ensure consistency of service, food presentation, and beverage execution.
Oversee daily dining room, terrace, lounge, and bar operations.
Execute opening, shift transition, and closing procedures.
Monitor cleanliness, organization, and facility presentation.
Ensure compliance with health, safety, sanitation, and alcohol service standards.
Coordinate closely with culinary leadership to ensure smooth service execution.
Supervise servers, bartenders, hosts, and support staff.
Conduct pre-shift meetings and service lineups.
Coach team members on hospitality, beverage knowledge, upselling, and guest engagement.
Support hiring, onboarding, and training initiatives.
Foster teamwork and accountability throughout the operation.
Support beverage sales initiatives and promotional programming.
Encourage suggestive selling and guest engagement techniques.
Assist with beverage inventory controls and operational audits.
Support special events, entertainment activations, and seasonal promotions.
Support labor management and productivity goals.
Monitor daily sales and operational performance.
Ensure proper cash handling and POS compliance.
Assist with scheduling, payroll review, and inventory processes.
Support achievement of outlet financial goals.
Utilize POS, reservation, labor management, and guest service systems effectively.
Monitor guest feedback platforms and assist with service recovery efforts.
Ensure operational reporting requirements are completed accurately.