Sunset Terrace Restaurant Manager

Omni Hotels & Resorts•Asheville, NC

4d•Onsite

About The Position

The Manager position is responsible for the delivery of 4 diamond service in the Restaurant. This role oversees a staff of approximately 30 associates with the support of a Restaurant General Manager, Managers, and Supervisors. The position maintains food and beverage standards and a consistent guest experience, ensuring a smooth, efficient, and economic operation. The Manager is responsible for specifying and purchasing supplies, recording data, maintaining a highly motivated and trained staff, and controlling labor costs to achieve targeted payroll. They will also focus on maintaining restaurant turnover at an acceptable level, coordinating with other departments, monitoring guest requests, and ensuring the restaurant is clean, inviting, and projects a 4-Diamond/4-Star quality. The role requires active engagement with guests and associates, encouraging staff to create personalized WOW moments.

Requirements

Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. When considering experience, managerial skills, leadership talents, administrative experience and a hospitality professional mindset will be considered.
Candidates must demonstrate a proven track record of successfully managing in an upscale Food & Beverage environment; with strong front of the house experience.
Developed proficiency with forecasting, cost controls and scheduling through related experience.
Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll.
Bachelor degree or an Associate Degree (minimum 2 years of higher education).
The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs.
Must be able to work a flexible schedule including nights, weekends and holidays.

Nice To Haves

TIPS Certification preferred

Responsibilities

Oversees a staff of approximately 30 associates with the support of a Restaurant General Manager, Managers, and Supervisors.
Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
To ensure a smooth, efficient, and economic operation in restaurant.
To specify and purchase supplies, and record all data pertaining to the Outlets.
To maintain a highly motivated and trained staff that continually strives for excellence in service.
Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll.
To maintain restaurant turnover at an acceptable level.
Close coordination and communication with other internal departments.
Monitor all guest requests to ensure they are met within the prescribed time limits.
Inspect and tour the restaurant several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
Other duties as assigned by Restaurant General Manager.
Be actively engaged with our guests and all hotel associates
Encourage staff to create unique, personalized WOW moments at every opportunity