Restaurant Manager (Seasonal)

Pyramid Global Hospitality•Chatham, MA

52d•Onsite

About The Position

Pyramid Global Hospitality, a company that values its employees and fosters a supportive, inclusive, and diverse work environment, is seeking a Restaurant Manager for its seasonal role at Chatham Bars Inn. Chatham Bars Inn, a Forbes Five-Star resort located in Chatham, Massachusetts, is a historic property offering luxury accommodations, exceptional service, and a range of guest experiences including private beach access, an oceanfront pool, bike rentals, and a full-service spa. The Inn boasts six unique dining options, with a strong emphasis on fresh, local ingredients sourced from its own 8-acre farm. The Restaurant Manager will oversee restaurant operations, ensuring high standards of guest and employee satisfaction, and contributing to the achievement of F&B revenue goals.

Requirements

Minimum of 3 years supervisory/management experience.
Minimum of 2 years dining room management.
Ability to work weekends and holidays.
Superior customer service skills.
Must be able to stand for long periods of time.
Ability to multi-task.
Strong attention to detail and organization.
Basic computer skills required.
Clear and concise written and verbal communication skills.
Enjoys a fast-paced work environment.
Must be able to lift up to 40 lbs.
Current TIPS Alcohol Certification or comparable alcohol service certification.

Nice To Haves

Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred.

Responsibilities

Overseeing the restaurant operations and managing all aspects of the assigned outlet.
Maintaining a high standard of quality with regard to guest and employee satisfaction.
Meeting the objectives and standards set by the CBI Service Standards to include Leading Quality Assurance and Forbes.
Greeting guests and assigning tables.
Overseeing the food & beverage staff.
Handling guest complaints.
Contributing to the achievement of F&B revenue goals.
Striving to increase F&B guest count and total revenue, while maintaining quality of service.
Reviewing staffing needs daily and weekly for efficient management of labor cost.
Ensuring accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation.
Ensuring proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting).
Weekly scheduling of all F&B outlets.