Restaurant Manager

Pampas Steakhouse • Alpharetta, GA

18h • Onsite

About The Position

We are seeking a passionate, ethical, and proactive professional to join our Pampas Family. Pampas Steakhouse is Norsan’s award-winning fine-dining Argentinian steakhouse in Johns Creek, GA. Pampas features traditional Argentine cuisine and utilizes the traditional method of grilling “a la parrilla” over oak wood and a bank of hot coals. Pampas Steakhouse is looking for an experienced Manager to join us.

Requirements

• Bachelor’s Degree.
• 3+ years of Restaurant experience.
• 2+ years of Restaurant Management (fine dining concepts).
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one-on-one basis as well as in a group.

Responsibilities

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and/or Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Benefits

• Annual Salary paid on a biweekly basis.
• Quarterly bonuses may vary according to performance and meeting goals based on sales and operating profit.
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Corporate training for different competencies.
• Caring team assistance focus on our coworkers' well-being (physical, emotional, and spiritual).
• Excellent work environment.
• Receive 50 off regular menu prices on your day off on all of our restaurant concepts (Frontera, Frankie's, Pampas, HW, Luciano's, and La Capital MX).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager