Little Rock - Restaurant Manager - Chili's
About The Position
Chili’s Managers lead restaurant teams and are responsible for creating a welcoming, hospitality-focused experience for Guests and Team Members. They guide the team through busy shifts, uphold operational and quality standards, respond to issues with accountability and transparency, and work to meet the restaurant’s financial responsibilities. Managers use Chili’s systems to control costs, follow operational procedures, develop Team Members, and build Guest engagement and community relationships. The role also requires communicating and embodying Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Chili’s describes its culture as fun and collaborative, with teamwork and going above and beyond recognized. The company, founded in Dallas in 1975, emphasizes service, hospitality, and giving back, and aims to deliver a strong experience to every Guest.
Requirements
- Be a dependable team player.
- Prefer working in a fast-paced environment.
- Have strong multitasking skills.
Responsibilities
- Ensure a great Guest experience.
- Role-model and hold Team Members accountable to operational and quality standards.
- Identify root causes of issues while practicing self-reflection and personal accountability, and demonstrate vulnerability and transparency.
- Foster open communication between Team Members and Management.
- Influence Team Member behaviors by championing change and restaurant initiatives.
- Lead with heart and mind.
- Drive business results by using Chili’s systems to control costs effectively.
- Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
- Hire, train, retain, and develop Team Members for larger roles.
- Drive Guest engagement in the restaurant and develop relationships within the community.
- Understand and practice safe food handling procedures.
- Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
