Restaurant Manager

sweetgreen•Fishers, IN

20h•$51,000 - $60,000

About The Position

The Assistant Coach (Assistant General Manager) is a hands-on restaurant leader who supports the store by inspiring and mentoring the team, driving operational excellence, and delivering exceptional guest experiences. The role partners with the Head Coach to set goals, track performance, use data-driven insights to address challenges, and help build healthier communities through real food. Additional supervisory tasks may be assigned as necessary. The Assistant Coach supports hiring, onboarding, and training; coaches team members and adjusts deployment to meet operational needs; and helps maintain food safety, cleanliness, equipment, and team-member safety. The role upholds guest experience standards, responds to guest metrics, manages controllable costs and schedules, supports sales strategies, and helps ensure effective use of operational systems and technology. The position also performs essential functions outlined for the Shift Leader, Kitchen Lead, and Team Member roles.

Requirements

At least 2 years of experience in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Available to work a minimum of 30 hours per week.
At least 18 years of age.
Authorized to work in the United States.
Meet the physical requirements for all roles in the career path, including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with technology tools and systems used in operations and scheduling.
Proven leadership experience, strong problem-solving skills, and confidence making decisions under pressure.
Excellent communication skills and ability to foster a positive team culture, mentor employees, and deliver exceptional guest experiences.
Strong organization, reliability, multitasking, and experience with scheduling, coaching, and performance oversight.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Provide hands-on coaching, step in during peak periods or staffing gaps, and communicate clearly to support consistent execution.
Maintain food safety, cleanliness, food quality, temperature checks, equipment maintenance, compliance, and team-member safety.
Partner with the Head Coach to promptly resolve facility, supply, and quality issues and support strong audit performance.
Deliver a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
Make timely business decisions to deliver fast, accurate, and memorable in-store and digital guest experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
Support daily operations, troubleshoot systems issues, and prioritize tasks to enable smooth and efficient execution.
Perform all essential functions outlined in the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.
Mentor team members and help develop future leaders.