About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Food & Beverage team.

Requirements

  • Desire to promote and create customer engaging events.
  • Keen eye for detail.
  • Respect the importance that impeccable guest service and a high-quality experience can have on guests.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner.
  • Communicate well with guests as well as staff.
  • Pride in organizational and time management skills.
  • Flexibility to work a variety of different shifts, including days, evenings and weekends.

Responsibilities

  • Manage and direct all of the restaurant operations and marketing.
  • Ensure spaces are welcoming and feel alive.
  • Supervise and coach associates.
  • Order supplies and work with the media team to promote and drive business.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
  • Drive and deliver the company culture of taking care of team members and providing award-winning customer service.
  • Be a champion of the cultural pillars: You Belong, We Care, and Shine Bright.
  • Monitor product quality and guest satisfaction in the restaurant.
  • Ensure food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food.
  • Document inventory, forecast usage, and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments, to provide service.

Benefits

  • Highly competitive wages.
  • An exceptional benefit plan for eligible associates & your family members.
  • RSP/401K matching program for eligible associates.
  • Flexible scheduling.
  • Discounts with Crescent managed properties in North America for you & your family members.
  • Discounts with Hilton's family of hotels worldwide for you & your family.
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