RESTAURANT MANAGER - Kid Shelleen's Trolley Square

Harry's Hospitality GroupWilmington, NC
Onsite

About The Position

Work as part of a management team that focuses on “exceeding the guest’s expectations 100% of the time” thru supporting and developing our staff in a fast-paced environment. Apply your knowledge and learn new things! Join our HHG Award-Winning Team! Dating to 1988, Harry’s food and service has become renowned, starting with the legendary Harry’s Savoy Grill in North Wilmington, the elegant Harry’s Savoy Ballroom adjacent to Harry’s Savoy Grill and the neighborhood favorite Kid Shelleen’s Charcoal House & Saloon in Trolley Square and Kid Shelleen's Charcoal House in Branmar Plaza. HHG is a promise of great food, excellent service, and a fun atmosphere. We’re dedicated to offering our guests the finest hospitality experience and strive to exceed expectations every time. POSITION SUMMARY: Makes customers by directing the dining room and coordinating food service activities and follows through to ensure that the guests experience the highest level of Harry’s standards in accordance with service, atmosphere, cleanliness and hospitality. Supervises, trains and develops employees, confers with food preparation and other personnel to plan menus and related activities. Estimates food and beverage costs and requisitions for purchases supplies. Ensures the efficient operation of the restaurant and that expenditures stay within budget limitations.

Requirements

  • College degree in restaurant/hotel field or equivalent experience
  • Experience in various phases of operation
  • General knowledge of food and beverage and wine, procedures administration, and computers
  • Strong sense of cost control
  • Guest focused
  • Training and development experience
  • Delaware Alcoholic Beverage Control Commission Certification
  • ServSafe Manager Certification
  • ServSafe Allergen Certification
  • Good communication skills, both verbally and written
  • Ability to speak, read, write, and understand the primary language of work location
  • Ability to lift up to 50 pounds occasionally and up to 30 pounds frequently
  • Ability to stand and exert well-paced mobility for periods up to eight (8) hours in length
  • Availability must include days, nights, weekends and holidays

Nice To Haves

  • First Aid and CPR Certification

Responsibilities

  • Directing the dining room and coordinating food service activities
  • Ensuring guests experience the highest level of Harry’s standards in accordance with service, atmosphere, cleanliness and hospitality
  • Supervising, training and developing employees
  • Conferring with food preparation and other personnel to plan menus and related activities
  • Estimating food and beverage costs and requisitioning for purchase supplies
  • Ensuring the efficient operation of the restaurant
  • Ensuring expenditures stay within budget limitations

Benefits

  • medical
  • dental
  • vision
  • supplemental
  • basic life and AD&D
  • vacation
  • dining discounts
  • professional development
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