Senior Restaurant Manager

BJ's Restaurants•Fort Wayne, IN

3d•Onsite

About The Position

BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams. We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust. This role offers a lucrative compensation package, opportunities for career advancement and leadership development, comprehensive benefits, and a fun environment. We are a growing company with over 200 restaurants nationwide and several new openings each year. We also value community involvement and philanthropy.

Requirements

A minimum of two years full service, high volume, casual dining restaurant management experience.
High personal integrity, professionalism and maturity.
Ability to work in a fast-paced environment.
Solid relationship management and performance management skills.
Ability to motivate and direct team members and work effectively in a management team.
Exceptional interpersonal skills, with a focus on listening and questioning skills.
Strong writing and documentation skills.
Ability to absorb and retain information quickly.
Keen attention to detail.
Proven problem-solving abilities.
Exceptional guest service orientation.
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
Ability to lift 50 pounds.
Ability to bend, stoop, and raise arms above head on occasion.

Responsibilities

Managing all functions of the restaurant during opening, mid or closing shifts.
Hiring, managing, supervising, and training restaurant team members.
Ensuring a Gold Standard guest experience.
Performing Open / Mid-Day / Closing duties.
Conducting daily briefings on matters of importance to the team.
Managing all necessary repair and maintenance issues.
Managing the Restaurant Risk Review audit process and implementing necessary changes.
Managing local restaurant marketing, sales building, and community involvement.
Facilitating and participating in Continued Education Program.
Exercising discretion and independent judgment.
Ensuring 100% compliance with all Company policies and laws.
Making recommendations concerning development, promotion, and disciplinary action affecting team members.
Making hiring and termination recommendations to General Manager.
Cooperating with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to the restaurant.
Ensuring safety & sanitation.
Monitoring food and beverage quality and execution.
Conducting Quarterly Food Reviews.
Preparing and receiving orders of food and beverages.
Conducting weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes.
Monitoring and validating daily prep production.
Coaching, mentoring, and disciplining hourly team members.
Monitoring and facilitating team member recognition.
Training, coaching, and developing team members to ensure they are providing Gold Standard service to BJ’s guests.
Managing guest relations and guest recovery.