High Point Restaurant Manager - Chili's

Brinker International•High Point, NC

About The Position

Chili's Restaurant Managers lead teams in a fast-paced restaurant environment, connecting with Team Members and Guests to create a welcoming, high-energy atmosphere. They guide teams through shifts, ensure Guest expectations are met, and help the restaurant achieve its financial and operational goals. Managers promote Chili's culture and Cultural Beliefs while developing Team Members and fostering teamwork, hospitality, and accountability.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and demonstrate personal accountability, vulnerability, and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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