Restaurant Manager

P.F. Chang's•Tulsa, OK

About The Position

The Restaurant Manager is a hands-on leader responsible for front-of-house hospitality and back-of-house culinary operations. The role develops an engaged team, creates memorable guest experiences, and supports strong restaurant performance while demonstrating the company’s PRIDE values: Passion, Respect, Innovation, Discipline, and Excellence. This is a salaried, full-time position.

Requirements

  • 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
  • At least 21 years of age.
  • High school diploma or equivalent.
  • Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
  • Valid driver's license and ability to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
  • Proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
  • Flexible availability to work front-of-house and back-of-house shifts across days, evenings, weekends, and holidays.
  • Regular, reliable attendance and ability to work collaboratively in a fast-paced environment.
  • Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.
  • Ability to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

  • College coursework in hospitality, culinary arts, or business.

Responsibilities

  • Recruit, onboard, train, coach, and develop team members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
  • Champion food and beverage quality, preparation, presentation, and service standards.
  • Coach service, menu knowledge, speed of service, and guest recovery to deliver memorable, personalized hospitality.
  • Maintain a clean, safe, guest-ready environment through sanitation checks, facility upkeep, and preventive equipment maintenance.
  • Drive sales growth; manage labor and food cost controls; execute assigned areas of responsibility; participate in inventory and ordering; and support restaurant performance goals.
  • Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Quarterly performance bonuses.
  • Paid management training and career development; the company promotes from within.
  • Employee referral bonuses of $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee’s home location.
  • Exclusive employee discounts.
  • Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardships.
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