Restaurant Manager

RAMS Head Shore House•Stevensville, MD

26d•Onsite

About The Position

The Rams Head Group is seeking an energetic, professional leader for the position of Restaurant Manager. This position is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of hourly employees. In addition, the Restaurant Manager will participate in the inventory, ordering & general accounting of all F&B products and general restaurant supplies. The Restaurant Manager is responsible for the financial performance of the restaurant by raising and maximizing sales through passionate customer service.

Requirements

Minimum of 2 years operational experience as a Restaurant Manager in a high-volume environment, preferred
Prior experience in the restaurant industry, a must
Ability to speak, read and write in Spanish at an intermediate level, a plus
High school diploma or GED is required
Applicable knowledge of Microsoft Office, Excel and POS Systems
Outgoing person acting as an ambassador of company values, mission and image at all times
Self Starter, resourceful, innovative and forward thinker
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Ability to prioritize and manage multiple tasks on deadline and with an appropriate sense of urgency
Organized with excellent attention to detail
Demonstrate good listening, excellent verbal and writing skills
Demonstrate logical analysis and problem-solving skills

Nice To Haves

College degree is preferred in business, hospitality or culinary field

Responsibilities

Follows, represents and sets the example for all company policies, procedures and standards, while making sure they are being adhered to
Ensuring consistent high standards for the restaurant, in all areas
Build great employee teams
Ensures facility is clean and free of maintenance issues while ensuring proper sanitation practices
Monitor restaurant performance and develops corrective action plans when problem areas are identified
Manage shifts which include: Daily decision making, scheduling, planning, product quality and cleanliness
Investigates and resolves food quality and service complaints. Ensures complete guest satisfaction
Hiring, supervision, development and, when necessary, termination of employees
Conducts new employee orientations, explaining Rams Head philosophies, and overseeing training of new employees
Provide strong presence in local community and a high level of community involvement by restaurant and personnel.
Help to grow and protect the Rams Head brand