Restaurant Manager - NAIA
About The Position
Brought to you by DineAmic Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek-Levantine dining destination inspired by the culture, cuisine, and hospitality of the Mediterranean. Led by internationally acclaimed Chef Athinagoras Kostakos, NAIA features vibrant mezze, fresh seafood, wood-grilled specialties, and an expansive beverage program in a stunning indoor-outdoor waterfront setting. We are seeking experienced Restaurant Managers who will be responsible for day-to-day operations of all (FOH) front of house team members. Restaurant Managers will assist the General Manager in driving sales, managing costs, and delivering an exceptional guest experience. The ideal candidate will have at least 3 years of management experience in a full-service, high-volume restaurant, creative ideas to drive sales and repeat business, and the capability to recruit, train, and develop high-performing team members.
Requirements
- At least 3 years of full-service management experience in a high-volume restaurant
- Proven track record of delivering results in a complex, fast-paced environment.
- Demonstrated leadership capability to build strong teams and achieve business goals
- Ability to plan and set goals and communicate direction to others.
- Valid Allergen, Sanitation and ServSafe Certifications required
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
- Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
- Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
- Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
- Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
- Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
- Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
- Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
- Other duties assigned as needed
Benefits
- BCBS Medical
- BCBS Dental
- EyeMed Vision
- Flexible Spending Account
- Company-paid Short-term Disability Insurance
- Company-paid Life and AD&D Insurance
- Company-paid Employee Assistance Program
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- Commuter Benefits
- 401K + Match
- Monthly Food & Beverage Allowance and Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
