Shorewood Restaurant Manager - Chili's

Chili's•Shorewood, IL

About The Position

Chili’s Restaurant Managers lead teams in a fast-paced, high-energy restaurant environment, with a focus on hospitality, teamwork, Guest satisfaction, and business results. They guide Team Members through shifts, uphold operational and quality standards, manage costs, and help ensure the restaurant meets its financial responsibilities. Managers also hire, train, retain, and develop Team Members, foster open communication, and build relationships with Guests and the surrounding community. They are expected to embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

Be a dependable team player.
Prefer working in a fast-paced environment.
Have strong multitasking skills.

Responsibilities

Ensure a great Guest experience.
Role model and hold Team Members accountable to operational and quality standards.
Identify root causes of issues, reflect on personal accountability, and demonstrate vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili’s systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food-handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.