Restaurant Maintenance Technician - San Antonio, TX and Surrounding Areas

Whataburger • San Antonio, TX

7d • Onsite

About The Position

The Restaurant Maintenance Technician keeps Whataburger restaurants running safely and reliably by diagnosing issues, completing repairs, and restoring equipment and facilities to proper operation across HVAC, commercial refrigeration, kitchen systems, and building components. The role supports an average of 10 restaurants and averages 42 hours per week. Technicians complete work orders accurately, efficiently, and on time to support restaurant operations, minimize downtime, and protect company assets.

This is a field-based role supporting restaurants across an assigned market or region. The technician travels frequently to provide onsite support and build relationships with Operations, restaurant leaders, and field teams. Regular travel may include day trips, overnight travel, extended market visits, and, when business needs require, out-of-market support. Candidates must reside within the region they support. The role requires full-time availability, flexibility to respond to operational priorities, and participation in an on-call rotation once a month. Local and long-distance travel, including air travel, may be required.

Requirements

• High school diploma or GED equivalent, or equivalent work experience.
• Ability to work full-time hours and participate in an on-call rotation once a month.
• Ability to travel locally and long distances, including air travel, to worksites, meeting sites, and other locations.
• At least 1 year of field experience in HVAC and commercial refrigeration.
• At least 1 year of experience repairing commercial kitchen equipment or equivalent technical education.
• EPA or CFC Certification.
• Strong working knowledge of HVAC, refrigeration, and commercial kitchen equipment systems.
• Basic knowledge of carpentry, plumbing, and intermediate electrical repairs.
• Ability to prioritize reactive service work, troubleshoot complex issues, and meet SLA timelines.
• Ability to communicate clearly with restaurant leaders, vendors, and the general public.
• Valid driver’s license and ability to meet Whataburger MVR standards.
• Ability to lift up to 50 lbs and safely work on ladders and rooftops.
• Must reside within the region supported and be able to travel throughout that area as needed.

Nice To Haves

• HVAC state-certified license.
• CFESA certification.
• State-licensed Mechanical Contractor or Journeyman license, where applicable.
• Experience supporting multi-unit or restaurant environments.
• Prior experience in building trades or facilities repair.
• Familiarity with CMMS or mobile service-ticket systems.
• Ability to provide guidance or technical support to other technicians based on experience level.

Responsibilities

• Support an average of 10 restaurants.
• Diagnose, troubleshoot, and repair commercial kitchen equipment, HVAC, refrigeration, and beverage systems.
• Respond to service calls and emergency maintenance needs to restore equipment and facility functionality.
• Complete and document repairs according to work-order priority and Service Level Agreements (SLAs).
• Take ownership of restaurant maintenance from curb to curb.
• Perform interior and exterior restaurant repairs, including basic carpentry, plumbing, and intermediate electrical work.
• Manage work orders, service documentation, and parts inventory using company systems and mobile technology.
• Communicate repair status and next steps to restaurant leadership, maintenance team leadership, and vendors.
• Coordinate and supervise third-party vendors when work is outsourced for cost, timing, or expertise.
• Maintain a clean, organized company vehicle, tools, and work area.
• Support restaurant operations during after-hours, on-call, or urgent repair situations as needed.
• Comply with company policies, safety requirements, and regulatory standards.
• Travel regularly to restaurants and other locations in the assigned market or region, with some out-of-market support as needed.

Benefits

• Base compensation of $38 per hour, paid weekly.
• Bonus Program.
• Company vehicle, gas card, cell phone, and laptop.
• Five weeks of PTO starting on day one.
• Paid corporate holidays.
• Paid parental leave.
• 401(k) match of $1 for every $1 contributed, up to 4%.
• Competitive medical, dental, and vision benefits.
• Short-term and long-term disability benefits.
• Career development and growth opportunities.
• Whataburger Family Foundation scholarship program, with dependents also eligible, and hardship grant assistance.
• Discounted meals for the employee and a guest.
• Wireless service discounts.
• Computer and software discounts.
• Fitness and gym discounts.
• Awards and recognition.
• Retirement Celebration Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED