About The Position

The Preventive Maintenance Technician supports Whataburger restaurants across an assigned market or region by performing scheduled preventive maintenance, identifying potential equipment issues, and supporting timely repairs. The role covers HVAC, commercial refrigeration, kitchen equipment, beverage stations, building components, and facility systems to help ensure safe, reliable restaurant operations. Technicians complete work orders accurately and on time, respond to service needs, and help reduce downtime and extend equipment life. This is a field-based role supporting an average of 40–45 restaurants. The typical schedule averages 42 hours per week, Monday through Friday. Frequent travel is required, including day trips, overnight travel, extended market visits, and travel to worksites, meeting sites, and other locations. Most travel is within the assigned market or region, though out-of-market support may be needed. Candidates must reside within the region they support. The role requires full-time availability, flexibility as operational priorities change, and safe work within company standards. Complex or major repairs are escalated to MSC Technicians. The position pays $26 per hour, paid weekly, and includes a bonus program, company vehicle, gas card, cell phone, laptop, paid time off, holidays, parental leave, retirement matching, insurance benefits, and other discounts and development opportunities.

Requirements

  • High school diploma or GED equivalent, or equivalent work experience.
  • Ability to work full-time hours and travel locally and long distances, including air travel, to worksites, meeting sites, and other locations.
  • Working knowledge of HVAC, refrigeration, electrical, and plumbing systems.
  • Ability to diagnose, troubleshoot, and repair commercial kitchen and facility equipment.
  • Strong problem-solving and time-management skills.
  • Ability to work independently in a fast-paced, multi-location environment.
  • Effective communication and customer service skills.
  • Valid driver’s license and ability to meet Whataburger MVR standards.
  • Ability to lift up to 50 pounds and safely work on ladders and rooftops.
  • Must reside within the region supported and be able to travel throughout it as needed.
  • Availability for frequent travel, including day trips, overnight travel, and extended market visits.

Nice To Haves

  • Environmental Protection Agency (EPA) 608 Universal Certification.

Responsibilities

  • Support an average of 40–45 restaurants.
  • Perform scheduled preventive maintenance on HVAC, refrigeration, commercial kitchen equipment, beverage stations, and facility systems.
  • Complete routine maintenance tasks, service calls, and cosmetic repairs to maintain brand standards and support restaurant operations.
  • Perform basic troubleshooting and inspections to identify potential issues early, escalating complex or major repairs to MSC Technicians as needed.
  • Execute and manage assigned maintenance work orders accurately and on time using mobile technology and work order systems.
  • Respond to restaurant maintenance needs and service requests to help minimize equipment downtime and operational disruptions.
  • Perform maintenance tasks across electrical, plumbing, and general facility systems within the defined scope.
  • Maintain parts inventory and tools, and keep the work environment and company vehicle clean and organized.
  • Communicate effectively with Restaurant and MSC Leadership.
  • Perform all work safely and in compliance with company standards.
  • Travel frequently to restaurants and other locations throughout the assigned market or region, with occasional out-of-market support as business needs require.

Benefits

  • Base compensation of $26 per hour, paid weekly.
  • Bonus program.
  • Company vehicle, gas card, cell phone, and laptop.
  • Five weeks of paid time off starting on day one.
  • Paid corporate holidays.
  • Paid parental leave.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Competitive medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Whataburger Family Foundation scholarship program, with dependents also eligible, and hardship grant assistance.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement Celebration Program.
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