Restaurant Maintenance Technician

Colliers International•Greensboro, NC

2d•Onsite

About The Position

The Restaurant Maintenance Technician provides both preventative and reactive maintenance support across a defined local market. This role ensures restaurant kitchen equipment and related building systems meet all performance standards through timely diagnostics, repair, and preventative service. This is a unique opportunity to support Chick-fil-A restaurants exclusively through a best-in-class service network. You’ll enjoy independence in the field, backed by strong technical and operational support — giving you the tools, resources, and training to succeed. If you’re a skilled technician who takes pride in solving problems and keeping critical systems running, this role is for you.

Requirements

Technical trade school training and/or relevant hands-on experience
Minimum 5+ years of related trade experience or equivalent
Proven training or experience in one or more of the following: Sealed refrigeration/HVAC systems, Electrical systems, Mechanical systems, Process controls, Hot Side Cooking Equipment and/or Mechanical power transmission
Experience servicing kitchen equipment, facilities, or construction systems
EPA Universal Certification
Valid state driver’s license and proof of insurance
Safe driving record (MVR required)
Ability to safely operate company vehicles
Strong mechanical aptitude and troubleshooting skills
Ability to read diagrams and schematics
Proficiency in Microsoft Word, Excel, and mobile service applications
Excellent written and verbal communication skills
Self-starter with the ability to work independently
Positive, service-oriented attitude
Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
Service commercial cooking equipment, refrigeration systems (including sealed systems), specialty foodservice equipment, and base building HVAC systems
Respond to Operator service requests within established service level agreements
Service equipment including (but not limited to): Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
Communicate with manufacturers for diagnosis support and parts identification
Consult with the Chick-fil-A Technical Assistance Team while onsite
Install ordered parts accurately and professionally
Complete accurate and timely documentation including work orders, time reporting, receipts, and truck stock inventory
Maintain an organized service vehicle, tools, and parts inventory
Support on-call emergency response during non-standard hours
Follow safe work practices and accident prevention procedures
Participate in continuous OEM training and certification programs
Engage with equipment partners, suppliers, and vendors supporting the service network
Maintain productivity levels in accordance with company standards