Restaurant Lounge Attendant

Four Seasons Hotels and Resorts•Los Angeles, CA

4d•Onsite

About The Position

The Restaurant Lounge Attendant at Four Seasons Private Residences Los Angeles is responsible for providing an expertly served beverage and dining experience. This role involves anticipating the needs of residents and their guests, possessing expert knowledge of menu options, and delivering memorable experiences through genuine connections and personalization.

Requirements

Excellent reading, writing and oral proficiency in the English language.
1-2 years food and beverage serving and/or related food and beverage experience.
Excellent knowledge of food, preparation, and wines.

Responsibilities

Offer residents an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.
Anticipate and service of residents’ requirements before requests are necessary.
Serve and clear food and beverage items in an unobtrusive and professional manner.
Utilize a "Captain's Pad" correctly and for the sake of communication.
Complete opening and closing side work as assigned and have all tables set according to standard.
Present menus and explanations for all menu items as well as specials of the day.
Present children's menus, when appropriate, and describe specials and Alternative Cuisine.
Offer suggestions for alternatives upon resident request.
Utilize the computer system ringing up sales, printing checks, closing checks, and completing closing readings.
Carry trays, bus, and reset tables with linen, china, glass, and silver.
Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.
Report any accident immediately, no matter how minor, to a manager.
Respond properly in any building emergency or safety situation.
Perform other tasks or projects as assigned by management and staff.