LOUNGE LIQUOR STORE ATTENDANT

Town Pump, Inc.•Missoula, MT

4d•Onsite

About The Position

Montana’s Best Casinos is looking for a motivated and outgoing Lounge Attendant to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.

Requirements

Motivated and outgoing personality
Ability to create a comfortable, fun environment for guests
Ability to know and take care of guest needs
Ability to check identification of customers to verify age requirement for purchase of alcohol
Ability to handle disruptive customers in a professional manner
Ability to properly document incidents on an incident report
Ability to follow safety guidelines and use PPE according to guidelines
Ability to use a ladder, shovel snow, and sweep parking lots and sidewalks
Understanding of how to use a fire extinguisher and other safety equipment

Nice To Haves

Service aficionados

Responsibilities

Provide exceptional customer service primarily based out of the liquor store and groundskeeping.
Assist in stocking shelves, putting away stock, breaking down boxes and disposing of them, storage room upkeep, and rotating stock.
Handle interior/exterior maintenance and appearance, along with other site-specific duties set by the location manager.
Be responsible for outside appearance including lights, snow removal, weeds, landscaping, and trash.
Deep clean any areas in and on the property as assigned.
Listen and handle customer complaints, report complaints to supervisors, answer and screen phone calls, and maintain company, customer, and employee confidentiality at all times.
Assist in handling disruptive customers in a professional manner.
Properly document incidents on an incident report.
Check identification of customers to verify age requirement for purchase of alcohol.
Greet customers, suggestive sell, have knowledge of product offers, and help customers find the right products.
Advise the manager of any personnel situations or policy violations having an adverse effect on liquor store operating performance.
Communicate with the manager on products that need to be ordered, and order or requisition liquors and supplies.
Keep register area clean, organized, and free of debris.
Fill and carry bags of ice from icemaker to merchandiser.
Stock and receive liquor store products and supplies.
Clean restrooms, dust, clean floors, windows, and empty trash cans.
Follow safety guidelines and use PPE (personal protective equipment) according to guidelines.
Use a ladder, shovel snow, sweep parking lots and sidewalks.
Understand how to use a fire extinguisher and other safety equipment.