Restaurant Lead Team Member

Circle K•Pittsburgh, PA
•$18 - $18

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards to ensure guest satisfaction. The role includes providing and coaching excellent guest service, maintaining restaurant cleanliness, directing food preparation and service, monitoring food quality and safety, and maintaining shift records and paperwork. The position is based at Store 2743172Q, 1081 Freeport Rd, Pittsburgh, Pennsylvania 15238. Weekday and weekend availability is required.

Requirements

  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Acts with integrity and keeps commitments.
  • Positive attitude.
  • Ability to gain control during stressful situations.
  • Sense of urgency.
  • Focus on achieving results while having fun.
  • Ability to work well with others or independently.
  • Availability for weekdays and weekends.
  • Frequently bend, twist at the waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
  • Push, pull, lift, and carry up to 10 pounds frequently and 50+ pounds occasionally, including lifting from ground to overhead.

Responsibilities

  • Provide fast, friendly guest service and coach team members to do the same.
  • Maintain a clean restaurant by performing housekeeping duties, assigning shift duties, and following up to ensure they are completed.
  • Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
  • Coach team members on food preparation and production management guidelines.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
  • Complete required end-of-shift and end-of-day paperwork and counts.
  • Communicate discrepancies to the immediate supervisor.
  • Maintain a safe environment for team members and guests by following government laws and safety codes.
  • Complete incident reports according to the 5-minute rule policy.
  • Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.
  • Perform other duties as assigned.

Benefits

  • Unlimited tip pooling
  • Medical, dental, vision, term life, and AD&D plans
  • Flexible spending and health savings accounts for full-time employees
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition reimbursement
  • Stock purchase plan
  • Employee discount program
  • Discount meal benefit
  • Wellness plan
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