Restaurant Hostess/Host - Hôtesse / Hôte

Playground • Kahnawake, QC

5d • Onsite

About The Position

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. We are seeking a Hostess to help create a memorable and exceptional dining experience for our guests. Your responsibilities will include warmly welcoming and assisting patrons, managing reservations, and optimizing seating arrangements.

Requirements

• Must be bilingual (French and English) and 18 years or older
• Excellent communication, interpersonal and organizational skills
• Ability to multitask and remain calm and professional in a fast-paced environment
• Has an excellent understanding of time management
• A positive and collaborative team player attitude
• Must be able to work on your feet for the duration of the shift
• Flexibility to work various shifts, including weekends, evenings and holidays

Responsibilities

• Greet and assist guests in a warm and professional manner
• Deliver superior service and maximize customer satisfaction
• Knowledge of the dining room table numbers and their assigned locations
• Provide accurate wait times and monitor waiting lists
• Lead guests with reservations to assigned dining and bar areas
• Manage reservations and available seating options
• Maintain a clean and organized reception area
• Assist in helping clear and set tables when time permits
• Communicate and collaborate with busboys to ensure quick and efficient service

Benefits

• Competitive compensation
• Discounts on food
• Opportunities for career advancement
• Parking on site
• Company-wide events
• Playground Cares volunteer opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed