Restaurant Host – Grand Gardner Hotel
About The Position
Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the opening team of the new Grand Gardner Hotel as Host. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana. The Grand Gardner Hotel is located on a quiet, tree-lined street just steps away from downtown Valparaiso. Designed to feel welcoming to both guests and employees, it features 58 rooms and suites, a speakeasy, banquets space, and inviting shared spaces. This is a place built on teamwork, hands-on training, and growth. Employees are encouraged to learn, share ideas, and take pride in creating great guest experiences, all while being part of a supportive, close-knit team.
Requirements
- Poised and articulate individual.
- Excels at multitasking and guest relations.
- Exceptional organizational skills.
- Professional appearance.
- Ability to navigate reservation software.
- Ability to use multi-line phone systems.
- Physical stamina to remain standing for up to 8 hours.
- Ability to move through the property quickly to escort guests.
- Warm, welcoming personality.
- Commitment to the highest standards of boutique service.
Nice To Haves
- Prior experience in a host or guest relations role.
Responsibilities
- Manage reservations and walk-ins to optimize restaurant flow.
- Maintain a clean and organized host station.
- Monitor the waitlist during peak periods.
- Introduce guests to their server.
- Provide initial menu information.
- Ensure the lobby and entrance areas remain pristine.
- Assist with table resets.
- Communicate guest preferences or special occasions to the management and service teams.
Benefits
- Employee Stock Ownership Plan (ESOP), Stock Issued Annually
- Accrued Paid Time Off & Holiday Pay
- Health, Dental, & Vision Insurance
- Free Health Clinic (Available to Employees and Their Dependents)
- 401(k) with Employer Matching
- Free Life Insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
- Professional Development Support
- Support for Community Involvement/Philanthropy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
