Restaurant Host (Seasonal)

Oki Golf • Newcastle, WA

1d • Onsite

About The Position

As a Host at The Golf Club at Newcastle, you will greet all guests in a friendly, sincere manner and ensure they experience the best possible service. This role involves taking reservations, managing guest information, seating guests, assisting service staff, and ensuring a positive dining experience from arrival to departure. The host is also responsible for maintaining a clean environment, upselling specials, and possessing knowledge of the menu and restaurant operations.

Requirements

• Able to work well under pressure and balance multiple priorities and assignments.
• Must be adaptable to change, flexible, and empathetic.
• Must be highly customer oriented and responsive.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must possess a Food Handler’s Card and MAST certificate.

Responsibilities

• Taking reservations, utilizing open table for capturing guest information and confirming reservations.
• Greeting and seating guests and helping service staff with essential job tasks.
• Initiate contact with guests within 15 feet, with a sincere welcome and the willingness to assist the guest.
• At the conclusion of the guest’s visit, offer a genuine thank you and invitation to return.
• Perform side work at the start and end of each shift as required.
• Monitor and observe guests dining experience.
• Ensure guests are satisfied with the food and service.
• Respond promptly and courteously to any requests.
• Always yield to the guest.
• Prepare final bill.
• Maintain effective communication with the guests and fellow team members.
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Maintain a good working knowledge of hours of operation, wine, and menu, including ingredients and preparation method.
• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
• Up sell at every opportunity by informing guests of specials and your personal recommendations.
• Other tasks as assigned.

Benefits

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals.
• 25% discount for you and up to four guests (not including alcoholic beverages).
• Flexible work environment.
• 401K with company match.
• Paid sick time.
• Team Member Referral Program participation.
• Medical/dental/vision/telehealth coverage (for full-time).
• FSA options (for full-time).
• Company paid life insurance and long-term disability (for full-time).
• Paid vacation (for full-time).
• Holiday pay (for full-time).

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed