Restaurant Host
About The Position
Join Our Team at FIRE Restaurant located in The ART hotel Downtown Denver. We are currently looking for a PT Restaurant Host. Applicants must be able to work weekends & holidays. Hourly Range: 19.29-20.29. About Us: Find us in the arts district, with the State Capitol and a half-dozen museums within 10 minutes' walk. We bring Denver's spirit indoors with curated artwork throughout the hotel, and mountain and city views at every turn. See downtown from a new vantage at our rooftop bar and restaurant. Memorable event space includes a dedicated team and on-site catering. Why This Role? Joining the FIRE Restaurant and Lounge at the ART hotel in Downtown Denver presents a unique and exciting opportunity for restaurant bussers looking to make a significant impact in a dynamic environment. FIRE stands out from other Denver FIRE restaurants and bars with its reinvented, local approach. Creative cocktails and savory creations ignite a feeling of warmth within our culinary spaces, all of which feature unique sculptures, installations, and the Denver skyline.
Requirements
- High school diploma or equivalent GED required.
- Must be able to communicate effectively in English and interact well with guests and staff.
- Self-starting personality with an even temperament, always maintaining a professional appearance and manner.
- Willingness to pitch in and assist co-workers, promoting a team-oriented work environment.
- Ability to apply basic supervisory skills, including planning, organizing, directing, coaching, training, and disciplining employees when necessary.
Nice To Haves
- Strong knowledge of food and wine pairing is highly sought after, contributing to an elevated experience.
Responsibilities
- Warmly welcome and greet guests as they arrive.
- Provide excellent customer service, ensuring guests feel valued.
- Escort guests to their tables and present menus.
- Manage special requests, such as seating preferences or accessibility needs.
- Manage reservations using the restaurant’s booking system.
- Coordinate table assignments to maximize seating capacity and efficiency.
- Communicate wait times accurately and manage the waitlist.
- Maintain a smooth flow of guests entering and leaving the dining area.
- Communicate with servers and kitchen staff to ensure smooth service.
- Inform guests of daily specials, promotions, or special events.
- Answer phone calls regarding reservations, restaurant details, and inquiries.
- Keep the host stand and entrance area clean and organized.
- Ensure menus, promotional materials, and reservation books are up to date.
- Assist in setting up the dining area when needed.
- Work closely with restaurant managers, servers, and bartenders.
- Assist with light bussing or resetting tables if necessary.
- Handle guest concerns professionally and escalate issues when needed.
Benefits
- Medical, Dental and Vision
- 401(k) with company match
- SAME DAY PAY
- flexible spending accounts
- Vacation, Personal Days, and Holiday pay
- Hotel, food, and beverage savings for personal travel
- Online training courses and Commonwealth University
- Employee Assistance Program, jury duty leave, bereavement leave, and more
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
