Host- Pembroke Pines

ARKA RESTAURANT GROUP•Pembroke Pines, FL

4d•Onsite

About The Position

Set the Tone. Create the Kaluz Experience. At Kaluz, the guest experience begins before anyone reaches the table. Our Hosts create a polished and welcoming first impression by greeting guests, managing reservations, coordinating seating, and supporting the flow of service throughout the restaurant. This role is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and takes pride in making every guest feel welcomed and cared for from arrival through departure.

Requirements

Ability to communicate clearly, professionally, and courteously with guests and team members.
Strong organizational skills and attention to detail.
Ability to manage reservations, guest requests, and multiple priorities at the same time.
Ability to remain composed and professional during high-volume service periods.
Ability to follow seating procedures and work collaboratively with Servers and Managers.
Availability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to comply with established uniform, dress, grooming, and workplace-safety requirements.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous restaurant host, hospitality, reception, or customer-service experience.
Experience using a restaurant reservation or table-management system.
Experience working in an upscale or high-volume restaurant environment.
Previous restaurant experience is helpful but not required. Training will be provided.

Responsibilities

Welcome guests promptly and provide a professional, friendly first impression.
Manage reservations, walk-ins, waitlists, and guest information using the restaurant’s designated reservation system.
Provide accurate wait-time estimates and communicate updates to waiting guests.
Escort guests to their tables while following seating rotations and table-assignment procedures.
Coordinate with Servers and Managers to maintain balanced sections and efficient guest flow.
Answer incoming telephone calls and respond accurately to questions regarding reservations, hours, directions, menus, and restaurant services.
Assist guests with reservation changes, special requests, and general questions.
Communicate relevant guest information and special accommodations to Managers and service team members.
Maintain organized menus, reservation materials, promotional items, and supplies at the host stand.
Keep the entrance, lobby, waiting area, and host station clean and presentable.
Monitor table availability and communicate seating needs to Servers, Managers, and support team members.
Assist with clearing, resetting, or preparing tables when needed to support service flow.
Thank guests as they leave and help create a positive final impression.
Follow company policies, guest-service standards, safety procedures, and established uniform and grooming requirements.
Complete assigned opening, closing, restocking, and side-work responsibilities.
Perform other job-related duties as assigned.

Benefits

$14.00 per hour plus tips.
401(k) retirement plan with an employer contribution or match, subject to plan eligibility and terms.
Medical insurance options for eligible full-time employees.
Employee-paid dental and vision insurance options.
Employer-paid basic life insurance of up to $10,000 for eligible full-time employees, with the option to purchase additional voluntary coverage.
Paid time off for eligible full-time employees.
Flexible scheduling.
Hands-on training and professional development.
Opportunities to build experience in upscale hospitality.
Potential growth into additional Front-of-House positions.
A professional, fast-paced environment where teamwork and hospitality matter.