Restaurant Host – Grand Gardner Hotel
About The Position
Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the opening team of the new Grand Gardner Hotel as Host. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana. Opening in the second quarter of 2026, this independent boutique hotel is located on a quiet, tree-lined street just steps away from downtown Valparaiso. Designed to feel welcoming to both guests and employees, it features 58 rooms and suites, a speakeasy, banquets space, boutique spa, and inviting shared spaces. This is a place built on teamwork, hands-on training, and growth. Employees are encouraged to learn, share ideas, and take pride in creating great guest experiences, all while being part of a supportive, close-knit team. As the first point of contact for our dining guests, the Host sets the tone for the entire experience with a gracious welcome and efficient seating management. This role involves managing reservations and walk-ins to optimize restaurant flow, maintaining a clean and organized host station, and monitoring the waitlist during peak periods. The Host is responsible for introducing guests to their server, providing initial menu information, and ensuring the lobby and entrance areas remain pristine. Beyond greeting, the Host supports the dining room by assisting with table resets and communicating guest preferences or special occasions to the management and service teams. The ideal candidate is a poised and articulate individual who excels at multitasking and guest relations. Exceptional organizational skills and a professional appearance are required, along with the ability to navigate reservation software and multi-line phone systems. The candidate must have the physical stamina to remain standing for up to 8 hours and the ability to move through the property quickly to escort guests. A warm, welcoming personality and a commitment to the highest standards of boutique service are essential. Prior experience in a host or guest relations role is preferred.
Requirements
- Poised and articulate individual
- Excels at multitasking and guest relations
- Exceptional organizational skills
- Professional appearance
- Ability to navigate reservation software and multi-line phone systems
- Physical stamina to remain standing for up to 8 hours
- Ability to move through the property quickly to escort guests
- Warm, welcoming personality
- Commitment to the highest standards of boutique service
Nice To Haves
- Prior experience in a host or guest relations role
Responsibilities
- Managing reservations and walk-ins to optimize restaurant flow
- Maintaining a clean and organized host station
- Monitoring the waitlist during peak periods
- Introducing guests to their server
- Providing initial menu information
- Ensuring the lobby and entrance areas remain pristine
- Assisting with table resets
- Communicating guest preferences or special occasions to the management and service teams
Benefits
- Employee Stock Ownership Plan (ESOP), Stock Issued Annually
- Accrued Paid Time Off & Holiday Pay
- Health, Dental, & Vision Insurance
- Free Health Clinic (Available to Employees and Their Dependents)
- 401(k) with Employer Matching
- Free Life Insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
- Professional Development Support
- Support for Community Involvement/Philanthropy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
