Housekeeping Supervisor – Grand Gardner Hotel
About The Position
Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the opening team of the new Grand Gardner Hotel as Housekeeping Supervisor. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana. Opening in the second quarter of 2026, this independent boutique hotel is located on a quiet, tree-lined street just steps away from downtown Valparaiso. Designed to feel welcoming to both guests and employees, it features 58 rooms and suites, a speakeasy, banquets space, boutique spa, and inviting shared spaces. This is a place built on teamwork, hands-on training, and growth. Employees are encouraged to learn, share ideas, and take pride in creating great guest experiences, all while being part of a supportive, close-knit team. The Housekeeping Supervisor manages all daily staff operations for cleaning services, including laundry, in-house linens, and public space maintenance. This role is responsible for assigning daily tasks, inspecting guest rooms to ensure quality standards, and resolving guest complaints promptly. The Supervisor also assists with recruitment, onboarding, and scheduling, while overseeing linen inventory control and the maintenance of industrial laundry equipment to ensure operational efficiency. The ideal candidate is a hands-on leader with an uncompromising eye for detail and a commitment to team development. Proficiency in Property Management Systems and maintenance software is required. Candidates must have the physical ability to stand for up to 10 hours, lift 50 pounds, and perform repetitive tasks such as bending and kneeling. Previous experience in a housekeeping supervisory role and familiarity with industrial laundry operations are highly preferred.
Requirements
- Hands-on leader with an uncompromising eye for detail and a commitment to team development.
- Proficiency in Property Management Systems and maintenance software is required.
- Candidates must have the physical ability to stand for up to 10 hours, lift 50 pounds, and perform repetitive tasks such as bending and kneeling.
Nice To Haves
- Previous experience in a housekeeping supervisory role
- Familiarity with industrial laundry operations
Responsibilities
- Manages all daily staff operations for cleaning services, including laundry, in-house linens, and public space maintenance.
- Assigning daily tasks
- Inspecting guest rooms to ensure quality standards
- Resolving guest complaints promptly
- Assists with recruitment, onboarding, and scheduling
- Overseeing linen inventory control
- Maintenance of industrial laundry equipment to ensure operational efficiency
Benefits
- Employee Stock Ownership Plan (ESOP), Stock Issued Annually
- Accrued Paid Time Off & Holiday Pay
- Health, Dental, & Vision Insurance
- Free Health Clinic (Available to Employees and Their Dependents)
- 401(k) with Employer Matching
- Free Life Insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
- Professional Development Support
- Support for Community Involvement/Philanthropy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
