Restaurant Host/Hostess

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

1d•$16 - $23•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Food and Beverage team, this person will be responsible for greeting and seating guests, making reservations, and providing hospitality to guests. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or General Education Degree (GED)
At least two years of related experience or equivalent preferred
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills

Responsibilities

Operate computer reservation system in accordance with established policies, procedures, and guidelines
Answer phones and respond to guest requests in accordance with Broadmoor Standards of Excellence
Schedule dining reservations and arrange parties and/or special services for diners
Greet guests, escort them to tables, and provide menus
Identify and assist in problem solving as it relates to providing an exceptional guest experience
Set-up workstations and control food and beverage checks
Guide and assist in the training of new staff
Order and stock supplies as needed
Follow Broadmoor safety, hygiene, and uniform standards