Restaurant General Manager

MISSION YOGURT INC•Denver, CO
•$70,000 - $80,000•Onsite

About The Position

Mission Yogurt is seeking an experienced General Manager to lead operations at a restaurant in Denver International Airport. The General Manager leads all aspects of restaurant operations, ensuring high standards of customer service, operational efficiency, and financial performance. This role oversees team development, manages budgets and financial reporting, and drives business growth while maintaining compliance with company policies. The GM serves as the primary on-site leader and fosters a positive, productive work environment. The role requires at least three years of full-service restaurant management experience. Prior multi-unit operations experience is strongly preferred. The General Manager is expected to deliver superior food and beverage service, maximize guest satisfaction, uphold Mission Yogurt’s values, maintain safety and quality standards, and lead staff professionally and ethically.

Requirements

  • At least three years of full-service restaurant management experience.
  • Ability to deliver superior food and beverage service and maximize customer satisfaction.
  • Ability to adhere to safety, sanitation, and cleanliness policies and practices.
  • Professional and ethical management style and presentation.
  • Ability to assess work-related issues professionally and exercise honest, unbiased judgment.
  • Ability to ensure guest and team-member safety and security.
  • Strong grasp of food cost, financials, and inventory control.
  • Ability to work on feet for up to 12 hours, with prolonged standing, bending, stooping, twisting, overhead reaching, lifting, and repetitive hand and wrist motion.
  • Ability to lift products and supplies weighing 20 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

  • Prior experience in multi-unit operations is strongly preferred.

Responsibilities

  • Set objectives and targets for staff.
  • Determine staffing needs and prepare or approve schedules.
  • Participate in hiring, onboarding, coaching, counseling, training, and development of staff and managers.
  • Set and monitor staff quality and service standards.
  • Be fluent in health department inspections.
  • Communicate company policies, standards, and procedures to staff.
  • Oversee preparation and presentation of beverages and dishes to meet established standards.
  • Interact with customers to build loyalty and address concerns.
  • Monitor cleanliness and hygiene of front-of-house areas and staff.
  • Promote and practice compliance with fire, health, safety, and hygiene standards and regulations.
  • Ensure adherence to cash management procedures and handle daily fiscal management.
  • Ensure adherence to stock control procedures; monitor and order supplies.
  • Manage food costs, financials, and inventory control.
  • Work with the marketing team to organize promotional activities.
  • Maintain regular communication with restaurant staff and management through meetings and discussions.
  • Work with Human Resources to address disciplinary issues with team members.
  • Uphold company values and policies, maintain operational and quality standards, and ensure the safety and security of guests and team members.

Benefits

  • Competitive pay and bonus program.
  • Medical, dental, and vision benefits.
  • FSA/HSA.
  • Voluntary life, disability, accident, critical illness, hospital, and pet insurance.
  • 401(k) with company match.
  • Paid time off.
  • Employee meal program.
  • Company-paid airport employee parking and RTD EcoPass.
  • Room for growth.
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