Restaurant General Manager
About The Position
Jake’s Grill is a Portland dining institution where timeless steakhouse elegance meets vibrant city energy. Nestled inside the historic Sentinel Hotel, it delights guests with expertly prepared steaks, fresh Northwest seafood, craft cocktails, and a warm, bustling atmosphere that has made it a favorite gathering spot for locals and visitors alike since 1994. As a General Manager you will oversee all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. You will be responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.
Requirements
- At least 3 years General Manager experience in an upscale / fine dining establishment
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills combined with advanced computer and math skills
- Stable and progressive work history; Strong work ethic
Nice To Haves
- Additional experience in Regional or multi-unit management is preferred
Responsibilities
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
- Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Benefits
- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid time off
- Monthly discretionary bonus potential
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
