Restaurant General Manager

TOM & CHEE•West Chester Township, OH

21d•$52,000 - $55,000•Onsite

About The Position

Gold Star, an iconic Cincinnati restaurant chain, is seeking a General Manager. The General Manager is instrumental in the success of the organization through outstanding leadership in operations, finance, customer relations, food safety, and Human Resources. This role plays a significant part in cultivating the atmosphere and culture of the restaurant by achieving the mission, vision, and values of Gold Star Brands through actions, decision-making, and job responsibilities. Gold Star is looking for individuals with fresh ideas and energy to bring to a leadership role, who can add their unique flavor to the mix, and contribute to an upbeat, positive culture where Crew Members enjoy working alongside friends. The company emphasizes a family-like atmosphere where everyone has each other's back.

Requirements

Passion
Service-oriented
Friendly
Fun
Dependable
Supportive
Respectful
Entrepreneurial Spirit and Initiative
Outstanding People Leadership Capabilities
Strong Communication and Customer Relations Skills
Capacity to Effectively Multi-task and Balance Competing Priorities
Excellent Organizational Skills and Time Management.
Prior Industry Experience

Responsibilities

Culture Builder - crafting a positive, collaborative culture with a focus on communication and core values.
People Leadership – interview, onboard, train, schedule, coach, engage, and develop store crew members
Operations – manage productivity, quality, and food safety
Financial Management – Oversee sales growth, labor, cost of goods, controllable expenses, and overall profitability of the store
Customer Relations – ensure exceptional experiences and build lasting customer relationships
Community Ambassador – foster a strong presence in the local community and build positive public relations