Restaurant General Manager

PF Changs China Bistro • Las Vegas, NV

20d • $110,000 - $130,000

About The Position

P.F. Chang's is hiring a full-time salaried Operating Partner or General Manager to lead restaurant operations and deliver exceptional guest experiences. The role drives sales growth through service, team coaching, financial analysis, and local market knowledge while maintaining high standards of quality, culinary execution, and hospitality. The leader fosters a culture of integrity, innovation, teamwork, and ownership, using KPIs and EBITDA targets to guide continuous improvement and long-term restaurant growth. The position also develops and motivates team members and management staff through training, coaching, and performance reviews.

Requirements

• Progressive restaurant or hospitality management experience; external hires must have recent prior experience as a General Manager.
• Valid driver's license for occasional operational duties, including shift coverage, supply runs, local marketing, offsite meetings or training, travel between restaurant locations, and potentially catering deliveries that may involve operating a rental truck.
• Strong passion for exceptional guest experiences and a guest-centric mindset.
• Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise.
• Demonstrated success mentoring and coaching people at various levels.
• Understanding of inventory management, cost of goods, and financial control, including P&L.
• General proficiency with POS systems, corporate software, third-party delivery platforms, inventory systems, and reservation systems.

Nice To Haves

• Experience in casual or upscale dining.
• Hospitality or business degree.
• Culinary and kitchen acumen, including experience managing or running culinary or kitchen operations.

Responsibilities

• Engage with guests to foster a welcoming atmosphere, provide personalized service, ensure satisfaction, and identify revenue opportunities.
• Drive incremental sales through exceptional service and coaching team members on upselling techniques.
• Analyze financial performance and respond to market trends to support continuous improvement.
• Take responsibility for restaurant operations and use KPIs and EBITDA targets to guide improvement initiatives.
• Establish standards of integrity, professionalism, innovative thinking, teamwork, and operational effectiveness.
• Develop management team members through leadership training and prepare them for future roles.
• Maintain high culinary and hospitality standards.
• Inspire, motivate, train, coach, and conduct performance reviews for the team.
• Encourage new ideas and calculated risks to support organizational success.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Quarterly performance bonuses.
• Paid management training and career development, with promotion from within.
• Employee referral bonuses: $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee's home location.
• Employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed