Restaurant General Manager

Taco Bell (Southern Multifoods, Inc.)•Athens, TX

9d•Onsite

About The Position

This role is for a Restaurant General Manager at a franchisee of Taco Bell. The franchisee will be the sole employer, and their wage and benefit programs may differ from Taco Bell Corp. The primary function is to ensure the efficient operation of the assigned restaurant by adhering to the CHAMPS (Quality, Service, Cleanliness, Hospitality) philosophy and the Taco Bell LAST system.

Requirements

High school education or equivalent is required.
Must have comprehensive understanding of all aspects of restaurant management and prior food service experience.
Must possess a valid Driver License.
Must have access to a vehicle to drive periodically on Company Business.
Must have current liability insurance in your name.
Must have a home or cellular telephone and if not must get one within three weeks of starting the position.
Requires good interpersonal communication skills to direct employees and work with customers.
Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise.

Responsibilities

Ensure customer satisfaction.
Provide excellence in quality, service, cleanliness, and hospitality.
Create and maintain a positive and cooperative atmosphere among employees and customers.
Enforce all safety rules, policies, and procedures.
Manage all aspects of restaurant operations.
Hire, counsel, and train employees.
Ensure adherence to policies, procedures, and the safety program.
Assist with budget decisions and implementation.
Ensure adequate staffing within the restaurant.
Follow specified procedures for inventory control.
Provide employee training, emphasizing CHAMPS and the Taco Bell LAST system.
Perform employee performance reviews and counseling.
Work as a team member to assure constant and consistent customer satisfaction through CHAMPS.
Quickly prepare customers' orders according to specifications and with the highest possible quality.
Prioritize work load, always serving customers first, then maintaining dining room, and then maintaining work area.
Operate all kitchen equipment.
Acknowledge and speak to customers when possible in a friendly and courteous manner.
Report any needed equipment and/or facilities repair to the Maintenance Department.