GM

AES Restaurants•Spirit Lake, IA

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with a focus on their development, safety, and well-being. The role is goal-oriented and involves managing restaurant operations, financial performance, guest satisfaction, service, food quality, and workplace safety. AES describes itself as a company where employees can develop their skills, and offers a competitive compensation and bonus plan.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication with guests and the team, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team; manage staffing.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet goals for service, operations, and financial results.
Manage restaurant operations and profit and loss performance.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies; implement accounting controls.