Restaurant General Manager

PF Changs China Bistro • Princeton, NJ

1d • $100,000 - $120,000

About The Position

P.F. Chang’s is hiring a full-time, salaried Operating Partner or General Manager to lead restaurant operations and deliver exceptional guest experiences. The role is focused on fostering a culture of integrity, innovation, teamwork, and outstanding service while using local market knowledge and strong leadership to grow sales and maintain high standards of quality and hospitality.

The manager engages with guests, coaches team members in service and upselling, and uses financial analysis, KPIs, and EBITDA targets to identify opportunities for continuous improvement and long-term growth. The role also develops management team members through training and coaching, supports a cohesive and high-performing team, and maintains culinary and hospitality standards.

Requirements

• Progressive restaurant or hospitality management experience.
• External hires must have recent prior experience as a General Manager.
• Valid driver’s license.
• Strong passion for exceptional guest experiences and a guest-centric mindset.
• Proven ability to drive sales growth and achieve KPI and EBITDA targets through strategic goal setting and local market expertise.
• Demonstrated success mentoring and coaching people at various levels.
• Understanding of inventory management, cost of goods, and financial control, including P&L.
• General proficiency with POS systems, corporate software systems, third-party delivery platforms, inventory systems, and reservation systems.

Nice To Haves

• Experience in casual or upscale dining.
• Hospitality or business degree.
• Culinary and kitchen acumen, including experience managing or running culinary or kitchen operations.

Responsibilities

• Engage with guests to foster a welcoming atmosphere, provide personalized service, and promote satisfaction and sales.
• Use local market knowledge to identify revenue opportunities and drive incremental sales.
• Coach team members on upselling and exceptional service.
• Use financial analysis, KPIs, and EBITDA targets to guide continuous improvement and restaurant growth.
• Take responsibility for restaurant operations and foster an ownership mindset within the team.
• Set standards for integrity, professionalism, innovation, teamwork, and effective operations.
• Develop management team members through leadership training and prepare them for future roles.
• Maintain high culinary and hospitality standards.
• Inspire and motivate the team, providing training, coaching, and performance reviews.
• Occasionally provide shift coverage, support liquor-license requirements where applicable, deliver catering orders, make supply runs, conduct local marketing, attend offsite training or business meetings, and travel between restaurant locations.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Quarterly performance bonuses.
• Paid management training and career development.
• Employee referral bonuses: $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee’s home location.
• Employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed