General Manager - HOUSEpitality Family (Richmond, VA)
About The Position
This is a standing posting, not a listing for a specific vacancy. HOUSEpitality Family is a growing restaurant group, and we build our leadership bench ahead of need — that means we are always open to speaking with talented, experienced restaurant leaders, even when no specific opening is listed. We promote from within first, but we are always looking to speak with talented, passionate individuals. If you think you'd be a great fit for our team, we'd like to talk with you. Qualified candidates may be considered for current or future opportunities across our eight Richmond-area restaurants.
Requirements
- 3+ years as a General Manager (or 5+ years as a senior AGM) in a high-volume, full-service restaurant
- Proven P&L ownership: labor management, COGS, budgeting, and forecasting
- A track record of building teams — hiring well, developing managers, and retaining great people
- Strong floor presence and genuine hospitality instincts
- Experience with restaurant systems (POS, scheduling, inventory) — we use Toast, 7shifts, Paycom, and Restaurant365
- Must be 21
- Open availability, including weekends and holidays
- Willing to work at all locations and concepts
- Willing to go where needed for transfer purposes
- Excellent oral communication and listening skills
- Ability to follow directions
- Excellent guest service skills
- Ability to work quickly but calmly always focusing on guests' needs
- Able to multitask
- Must be able to lift 50 lbs
- Must be able to go up and down stairs
- Must be able to stand for extended periods of time
- Ability to put others needs first
- Personal humility and team player
Nice To Haves
- 6 months of experience is preferred
Responsibilities
- Own the overall success of a high-volume, full-service restaurant.
- Lead a management team and hourly staff of 50+.
- Drive sales and guest satisfaction.
- Manage the P&L including labor and cost of goods.
- Recruit and develop talent at every level.
- Uphold food safety and sanitation standards.
- Partner with our corporate team on marketing, events, and long-term growth.
- Act as the standard-bearer for hospitality in your building.
Benefits
- Health/dental/vision benefits
- Paid time off
- Dining privileges across all eight restaurants
- A structured career path with defined milestones
- Annual bonus opportunity starting at $6,000 based on performance metrics
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
